From simplified payment gateways to on-demand delivery services, online stores can go global with ecommerce platforms like Shopify and BigCommerce. Being able to reach new shoppers through their local languages, currencies and payment methods is essential for building a memorable brand experience. S Loyalty is committed to helping you create personal and meaningful experiences for a global audience.
Our team is proud to announce S Loyalty’s multi-language support for Traditional Chinese, French, Spanish, and German. By simply activating this feature, online stores can now present a polished loyalty program that matches the store’s default language for enhanced localization.
We have worked for months to create this feature to help you accelerate global growth with a consistent brand message. All merchants using the S Loyalty 2.0 can activate this feature in the Merchant Console’s “Store and Program Info” page.
Make your Store Multi-language with Ready-to-Use Text
Have you ever tried a multi-language feature only to discover that some terms still have English? Polishing those details that make customers feel catered for is time-consuming. S Loyalty’s language options come with fully translated content, meaning that messages, buttons, instructions, and special offers on the shopper overlay and notifications are in the target language.
You can test out your new localized rewards program in Traditional Chinese, French, Spanish, and German right away without having to manually input terms. At the same time, you can retain the freedom craft your brand voice by modifying the template “Thank-You” messages*, “special event campaign” messages, and redemption confirmation email. Reaching customers in new markets requires a lot of groundwork — let us help by laying a foundation for customer retention!
* “Thank-You” messages are only available to Shopify users.
Matching Your Loyalty Program to Your Store Default Language
If you have set up an online store for Taiwan or Germany, you probably have created websites in Traditional Chinese and German respectively. Now, websites with primary languages in Traditional Chinese, German, French, and Spanish can also enjoy a polished rewards program to match the primary store language. By offering a localized rewards program through S Loyalty, merchants can differentiate themselves from competitors in both the European and Chinese language markets.
We are also excited to support two popular third-party apps Langify (Shopify) and Weglot (Shopify and BigCommerce), which help merchants translate their storefronts into multiple languages that shoppers can choose to browse in. For merchants using Langify or Weglot, S Loyalty’s multi-language feature will be able to detect French, Spanish, German, and Traditional Chinese and display the matching language for your rewards program.
Multilanguage is just the beginning. In order to serve customers better, we are working on improvements and additional integrations to help merchants like you conveniently expand your business reach.
Please also check out our multi-language setup guide. The multi-language feature is available for all S Loyalty merchants.